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Senior Site Reliability Engineer


Role Purpose:

Site Reliability Engineering (SRE) is an engineering discipline that combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. You will participate actively in all aspects of designing, building, and delivering reliable infrastructure and tools for our stakeholders. You will work with our developers, software engineers and product teams to automate infrastructure, help scale current products, and automate tedious process out of existence.

We’re looking for an experienced candidate who brings solid systems administration skills that are backed up by an innate understanding of software engineering, with a mindset skewed towards performance analysis, scalability and high availability.

What You Will Do:

Troubleshoot and resolve any issues occurring in production ensuring constant improvement of the systems as a result.
Design and implement new systems to improve the reliability and resilience of the systems in production.
Prioritize and manage tasks in a self-sufficient manner & define and lead processes
Work to automate detection and resolution of recurring issues in the production environment
You would be expected to communicate with other eCommerce Operation teams for resolving the problem.
Understand the product architecture and provide answers to customer queries
Participate in SRE team's on-call rotation (24x7 support is required as part of a larger team).
Participating in an agile methodology, you will work closely with your teammates to monitor capacity, replace manual workflows with tools/automation, and evangelize scalable long-term solutions to technical problems.
Acting as a technical mentor/coach to all Site Reliability team members.

YOOX NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The Group is a Global company with Anglo-Italian roots, the result of a game-changing merger, which in October 2015, brought together YOOX GROUP and THE NET -A-PORTER GROUP; the two companies had revolutionized the luxury fashion industry since their birth in 2000. YOOX NET-A-PORTER GROUP is a unique business with an unrivalled offering including multi-brand in-season online stores NET-A-PORTER and MR PORTER , and multi-brand off-season online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all “Powered by YNAP”. Through a joint venture established in 2012, YOOX NET -A-PORTER GROUP has partnered with Kering to manage the ONLINE FLAGSHIP STORES of several of the French group's luxury brands. In 2016, YOOX NET-A-PORTER GROUP joined forces with Symphony, an entity controlled by Mohamed Alabbar’s family, to establish a ground-breaking joint venture to create the Middle East’s undisputed leader for online luxury retail. Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 2.9 million high-spending customers, 29 million monthly unique visitors worldwide and combined 2016 net revenues of €1.9 billion. The Group has offices and operations in the United States, Europe, Japan, China and Hong Kong and delivers to more than 180 countries around the world. YOOX NET-A-PORTER GROUP is listed on the Milan Stock Exchange as YNAP.